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Return Policy

Return Policy

 

Return Policy
No returns are accepted without written authorization. All returns will be subject to a 20% restocking fee. We will not accept collect shipments. Custom merchandise or cut yardage is not returnable. Retention of goods by the buyer or for the benefit of the buyer without written objections for more than 5 days after delivery shall constitute an unconditional and absolute acceptance by the buyer. ABSOLUTELY NO RETURNS AFTER 10 DAYS OF DELIVERY. Shortages must be reported to our office within five days of receipt of your order.

 

Lighting Products Warranty 
Our products are warranted to be free from defects in material and workmanship for a period of 30 days from date of shipment. Products which prove to be defective during this period will either be repaired or replaced, at the option of Dean Nida & Associates, provided the item is returned to us, freight prepaid under terms stated for return of products, and the item has not been misused or abused. Claims for indirect or consequential damages or for products which, in our opinion, have been misused, will not be allowed. This is a warranty of product reliability only and not a warranty of merchantability of fitness for a particular purpose. Mini-light products have a 5 day limited warranty.

 

Acceptance for merchandise by their carrier constitutes delivery by Dean Nida & Associates. The purchaser must file claims for goods lost, delayed, or damaged in transit.

 

Dean Nida & Associates shall have no liability whatsoever in any event of payment of incidental or consequential damages, including, without limitations, installation cost and damages for personal injury and property. These products may represent a possible shock of fire hazard if improperly installed or altered in any way. Warranty does not apply to any products that have been improperly installed in accordance with current local codes and/or the National Electric Codes.

 

Terms of Payment
First orders are pre-pay or C.O.D, Visa, MasterCard, American Express accepted. Open credit can be issued after completing a credit application and upon company approval. Open credit is NET 30 days. Any account not paid within 45 days will be placed on pre-pay or C.O.D for all future orders. A Finance charge of 2% per month will be assessed to past due accounts.

 

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